Frequently Asked Questions
What commissions does the Floracopeia Affiliate Program pay?
Floracopeia's Affiliate program pays 10% for the initial sale that is driven by an affiliate's marketing. We pay 5% for any subsequent reorders, giving you the potential for passive income development every time you refer new customers to us!
When will I get paid my commissions?
Affiliates must reach an account balance of at least $100 before they receive a payout. Floracopeia will process affiliate payouts around the third week of each month, for the previous month's earnings. This delay is to help ensure that your referrals have received their products and are not wishing to return anything, which could result in clawbacks to you.
How do I get paid?
Currently, we are processing all payments via PayPal, so you will need to connect your PayPal account in your affiliate panel to receive affiliate payments.
Do you provide Marketing Materials?
Yes, our marketing materials include several banners in your marketing portal that can be used on web pages, in emails, etc. These marketing materials are delivered via html code, so if you are experienced using this code you can adjust it for size needed, etc.
From time to time we will update the marketing materials, so be sure to check back for fresh materials. If you see marketing materials that Floracopeia is using that you feel would be helpful to you but are not yet available in your portal, feel free to email us at support@floracopeia.com and we will endeavor to provide you with what you need!
Can I use my own links to earn commission on my own purchases?
No. The purpose of the affiliate program is for you to earn commissions from Floracopeia as a Brand Ambassador. We pay you commission for the service of marketing us to your clients/customers and bringing us new business we might not have already had. In the event that we discover an affiliate who is creating multiple email addresses, etc. in an attempt to circumvent this process and earn commissions on their own Floracopeia purchases, we reserve the right to remove your affiliate account immediately, and block you from being able to create a new one. We will not pay you for commissions that we discover have been fraudulently earned.
Will I receive commissions for customers I refer who purchase at Wholesale rates?
Unfortunately, because our wholesale customers are already receiving the largest discounts available, our margins don't support paying additional commissions on those purchases to our affiliates. As a Floracopeia Brand Ambassador, we encourage you to market our company to incoming retail customers. In the event a customer does choose to join our Wholesale program, we apologize, but they will no longer generate commissions in the Floracopeia Affiliate Program.
When will I be able to see commissions from orders that I referred to Floracopeia
In the case of digital items, such as courses, you will be able to see the commission in your account immediately after the order is placed. You may need to refresh your dashboard if you don't see the new commission and you know that a customer you have referred has just placed an order for a digital item. Note: if their order contains a mix of digital and non-digital items you may not see the commissions immediately.
For physical items that will be shipped out, we do not submit your commission until the order has been shipped.
I had a commission showing on my dashboard and now it's gone. What happened?
The customer probably requested a return or refund on their order. When we process refunds on an order, we will also de-approve your commission, as the order is no longer valid. It's also possible that we detected fraudulent activity with this order, such as that it originated from your own customer account, or was given on an order that was purchased at Wholesale rates. Commissions are checked weekly, and Floracopeia reserves the right to de-approve commissions on any orders that violate our affiliate program rules.
Can I offer a discount to my customers?
You can request a personalized coupon code through your affiliate dashboard. When a customer uses your coupon code they do not have to enter through your affiliate link in order for their sales to be credited to you. You may request a personalized coupon code for up to 10% off. We process these manually, so please allow 2-3 business days.
